These solutions should have got it working again, but sometimes the lock might just need to be replaced. If you went through the steps above and saw no improvement, or the lock is just not responding, it is probably time to contact Kwikset support. Keep in mind that these are the steps for most models, but if you are having trouble, refer to my reset guide for all Kwikset models. The lock will relearn the door's orientation and should beep and extend/retract during this process. Press the program button once more to start the handling process. Release the program button when the lock beeps and the LED flashes red.ĥ. Continue holding the button for 30 seconds after reinstalling the batteries.Ĥ. While still holding the program button, reinsert the battery tray. Take out the battery tray and press and hold the program button, the circular black button near the center.ģ. ![]() With the door unlocked and open to keep it from accidentally closing, remove the inner lock cover to access the batteries and program button.Ģ. However, you should know that doing this erases stored data, reverts codes to default settings, and disconnects the lock from apps. Performing a factory reset on a Kwikset smart lock can fix a technical glitch and help the lock accept the battery change. Simply put the batteries back in after it takes a second to restart. On some models, you will only need to press Program for five seconds. To restart a Kwikset lock with the batteries out, you press and hold the Program and the A button for five seconds. This is definitely worth trying before doing a full reset, which is explained in the next step. When you are installing fresh batteries due to a low battery indicator, sometimes you have to restart the lock to refresh the lock and help it realize the batteries were changed.Ī restart is different from a reset, and this will not erase the programming and require you to reprogram it. Press the Program and A Buttons Before Installing the Batteries Any extra resistance between the deadbolt and the strike plate will make your lock work harder, resulting in less battery life. NOTE: If your lock is going through a ton of batteries, think about double-checking the alignment of the deadbolt latch and lubricating the lock. The process will involve using some baking soda, lemon juice, or vinegar with some cotton swabs to carefully clean the affected parts. Here is a guide on how to safely remove corrosion from batteries and electronics. If a significant amount of corrosion build-up is found, consider taking off the mounting plate to examine the internals. Any significant grime may require a soft brush or cloth to remove. Check the batteries themselves and the connections.įor dirt and dust, simply blowing out the tray and inside the lock may do. If you are having power issues where the batteries need to be changed often, I would do a deep check for dirt and corrosion. Replace all the batteries at the same time to ensure they have an even charge.You should avoid mixing different brands and don't mix old batteries with new ones.Remember that Kwikset recommends using only alkaline, non-rechargeable batteries for the best performance possible.Here are some tips when replacing batteries in a Kwikset lock: Check that it is oriented correctly when installed with the arrows pointing to the door. The battery tray has arrows that show which way it needs to be put in. Start by checking each was put in correctly and that they are firmly seated in the tray. ![]() Check You Installed The Batteries CorrectlyĮven if you are sure you installed them correctly, double-check so that you don't overlook a small mistake like having one in the wrong way. You may be surprised how easy this is to fix, so I would definitely give these methods a try! Kwikset Lock Not Working After Battery Change Troubleshooting 1. ![]() This article will quickly guide you through solutions that can fix any of these issues. These issues can be solved by ensuring your batteries are installed correctly the connections are clean, then restarting and resetting the lock. Here is what usually causes a Kwikset lock to not work after a battery change: This is a common issue people face that can generally be resolved fairly quickly if you know what to do. When you buy through our links, we may earn a commission.ĭo you have a Kwikset lock that started acting up or is not working after a battery change? When it's not responding well or goes through tons of batteries, it can get old fast. We independently review everything we recommend.
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